Frequently Asked Questions
Your questions answered
Download our app from the App Store or Google Play. All you need is a valid Emirates ID or UAE PASS, smartphone, our mobile app and less than five minutes of your time.
You can open an account in under five minutes.
There are no nationality restrictions to open a ruya bank account, all you need is a valid phone number, emirates ID or UAE PASS.
All you need is your UAE PASS or Emirates ID.
Yes, once you sucessfully open a ruya bank account, you will receive a virtual debit card. You can use the virtual debit card to make online purchases and add it to your e-wallet through Apple pay, Samsung Pay, Google Pay. You can also apply for a physical debit card through the app for ATM cash withdrawals and instore purchases!
- You are at least 18 years old
- You are a UAE resident
- You earn at least AED 3,000 per month.
- You are at least 18 years old
- You are a UAE resident
- You earn less than AED 3,000 per month.
ruya offers its customers three types of accounts. Smart Account, Current Account and Savings Account.
There is no minimum salary required to open a Smart or Saving Account. However, a minimum salary of AED 3,000 is required to open a current account.
How to download the ruya app
The ruya app is available to download from Google Play and App Store. Signing up is easy and quick, and your new Islamic account will be up and running in only a matter of minutes.
We share values, prosperity and community spirit. Find out the story behind the UAE’s first digital Islamic community bank.
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